Joe Navarro: Building Harmony Through Seating Arrangements

As one of the original founding members of the FBI’s Behavioral Analysis Program, Joe Navarro mastered the ability to read nonverbal body language. When he retired in 2003, he discovered his expertise and skills could be taught, to benefit everyone from professional poker players to executives who wanted an extra edge. Since then, he has authored numerous books, including the classic What Every BODY Is Saying.

When Navarro sat down with Tahl Raz, co-author of Never Eat Alone, he shared some insider observations about where and how to stand to appear less threatening.

Walk up to somebody and stand right in front of them. If we were to put meters on you, we would see that your blood pressure goes up – and yet we know that if you were to stand at an angle to that person, your blood pressure would go down and you’d actually feel better about talking to this person. So, the angle is important to helping someone relax.
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Next Week: Keith Ferrazzi and LinkedIn Founder Reid Hoffman LIVE

On Tuesday, June 12 at 12:30pm ET, join Keith Ferrazzi, CEO of Ferrazzi Greenlight, in conversation with Reid Hoffman, founder of LinkedIn and author of The Start-up of You: Adapt to the Future, Invest in Yourself, and Transform Your Career, at this month’s Social Capitalist Live Event.

Register here for the live Webex event!

During the lively, 45-minute discussion with audience Q&A, you’ll learn:

  • The backstory: how and why Reid launched LinkedIn
  • How thinking like a Silicon Valley entrepreneur enhances success in any career
  • How Reid personally leverages his LinkedIn page
  • The keys to maximizing your network literacy, the ability to conceptualize, access, and benefit from the information flowing through your social network

…And much, much more! If you can’t make it, register anyway – we’ll send you a recording and transcript afterwards.

What people are saying about The Start-up of You:

“The Internet has fundamentally changed the architecture of business and society. This terrific book shows you how to live, learn, and thrive in a networked world.”

“Crammed with insights and strategies to help each of us create the work life we want.”

“…start with an idea and work over your entire career to adapt it into something remarkable. This book distills the key techniques needed to succeed.”

See you there!

Jeffrey Pfeffer: To Be a More Effective Relationship Broker, You Need New Friends

Jeffrey Pfeffer, Stanford University Professor and author of Power: Why Some People Have It and Others Don’t, is also the author of a popular business school case study based on myGreenlight founder Keith Ferrazzi. During his Social Capitalist interview, Professor Pfeffer explained the importance of becoming central in your network and taking on what he calls a brokerage role.

Brokers, even the literal term, bring people together. I mean, if you think about it, what is a venture capitalist? A venture capitalist links people with technology with people with money. And the people with money probably know other people with money. They don’t know people with technology and vice versa. So the broker fills this kind of structural hole and brings the two groups together.

That’s one of the things that effective networkers do. They find people who could benefit from being in contact with each other and put them in contact. And thereby, their sales profit from bringing those groups together. By the way, in order to do that, you have to do something that I think Keith really exemplifies and great networkers do, which is that you have to meet a diverse and broad set of people from a variety of industries and from a variety of walks of life. Continue reading

Joe Navarro: A Big Sign of How Well Your Presentation is Going

As one of the original founding members of the FBI’s Behavioral Analysis Program, Joe Navarro mastered the ability to read nonverbal body language. When he retired in 2003, he discovered his expertise and skills could be taught, to benefit everyone from professional poker players to executives who wanted an extra edge. Since then, he has authored numerous books, including the classic What Every BODY Is Saying.

Here, a brief excerpt from Joe’s Social Capitalist interview with Tahl Raz. What’s the first clue that you have lost your audience?

Go to any conference where the students, the workers, executives, whoever, don’t like the speaker, and all of a sudden you’ll see that they begin to put an object on top of themselves—a briefcase, a purse, a laptop. But when they’re in the presence of somebody that they enjoy, they begin to unveil themselves by getting rid of these objects. So, there’s lots of behaviors that show, I’m really interested, I’d like to get to know you more, I’d like to get closer to you, and so forth. And a lot of that has to do with we begin to show features of comfort in our forehead, our eyes, our face, and so forth.

So during a presentation, keep an eye on the audience to see if they begin to unveil themselves and settle into the topic. For more great insights on nonverbal cues, read the entire Social Capitalist transcript: Social Capitalist – Joe Navarro. Click here for the audio recording.

You’re Invited: Keith Ferrazzi and LinkedIn Founder Reid Hoffman LIVE

Join Keith Ferrazzi, CEO of Ferrazzi Greenlight, in conversation with Reid Hoffman, founder of LinkedIn and author of The Start-up of You: Adapt to the Future, Invest in Yourself, and Transform Your Career, at this month’s Social Capitalist Live Event, Tuesday, June 12 at 12:30 PM ET (NOTE UPDATED TIME!)

Register here for the live Webex event!

During the lively, 45-minute discussion with audience Q&A, you’ll learn:

  • The backstory: how and why Reid launched LinkedIn
  • How thinking like a Silicon Valley entrepreneur enhances success in any career
  • How Reid personally leverages his LinkedIn page
  • The keys to maximizing your network literacy, the ability to conceptualize, access, and benefit from the information flowing through your social network

…And much, much more! If you can’t make it, register anyway – we’ll send you a recording and transcript afterwards.

What people are saying about The Start-up of You:

“The Internet has fundamentally changed the architecture of business and society. This terrific book shows you how to live, learn, and thrive in a networked world.”

“Crammed with insights and strategies to help each of us create the work life we want.”

“…start with an idea and work over your entire career to adapt it into something remarkable. This book distills the key techniques needed to succeed.”

See you there!

Heidi Roizen Tells You How to Mint Your Own Currency

Social Capitalist Heidi Roizen is known as Silicon Valley’s most legendary networker, but she had to build those relationships from the ground up just like anyone else. In this week’s tip she shares advice about finding and creating the currency you can offer to build a generosity-based relationship with anyone.

Heidi says:

“I do think there’s something truthful in asking the questions of any relationship you build, what do you bring to the table for that other person? What is the context of the relationship? What can you offer? Everyone has something to offer, but I think that people don’t realize it, particularly those who are just starting out.

Let’s take a situation where you want to get to know someone in your community who runs a company. Maybe you can’t do something directly for them, but maybe they’re involved in a charitable organization and you can go volunteer, work to death, and help with membership. You can go and do something. And eventually, as I find in many charitable organizations, it’s pretty easy to work your way up the ranks, if you devote some time and energy to doing it. And eventually, you will end up in a circle with that person or have an opportunity to talk to them. Continue reading

How to Advance Your Career, Stand Out as a Leader, and Like Your Life

While corporate trailer blazer turned business owner Patty Azzarello and I were chatting after our recent Social Capitalist Skills Session, I asked her the question that I had run out of time for during the interview: Did her collaborative, relationship-centric leadership style – the secrets of which she shares in her book Rise: 3 Practical Steps for Advancing Your Career, Standing Out as a Leader, and Liking Your Life – strike her as a more female than male model for getting things done? While she acknowledged that women are hard-wired to communicate problems and find solutions in their social networks, she also laughed at the question: “The fact is that most of the tactics I share in Rise I learned from men.”

Whatever its origins, Patty’s social and collaborative approach happens to be widely heralded as the one best suited to the digital economy’s rapidly changing workplace – and workforce. As previous Social Capitalist guests John Hagel and John Seely Brown have written about in The Power of Pull, a strong internal network is key to leveraging informal learning. Nothing is more important to individual and corporate success in today’s constantly changing economy – so listen up!

You’ll hear more about Patty in the interview – and meanwhile here’s a few takeaways from the lessons she passed on, gleaned from a career that took her from Hewlett-Packard’s youngest GM to the head of a $1 billion software business to CEO at 38:

  • Why “follow your passion” can be career – and soul – destroying advice, and what to do instead;
  • The two-step personal branding secret that quickly established her husband as a superstar at his new company;
  • How the world’s most respected executives make it seem like they know all the answers, even when they don’t.

Call run time is just over 30 minutes. Download it to iTunes and take it on your next commute! Click here to get the transcript: Social Capitalist – Patty Azzarello.

Sara Grace is myGreenlight’s Program Director.

Be Honest About What You Want and You Just Might Get It

Sometimes the line from what you are doing right now to what you wish you were doing is not a straight one. During his Social Capitalist interview with Never Eat Alone co-author Tahl Raz, James Altucher shared a story about how, rather than attempting to map that path on the sly, coming clean about what you really want can be the best way to make it happen.

Everybody who works in a company should be thinking in this way that I’m describing. Sincere voices always rise to the top. And if they don’t, then that’s not the business for you to be in. When I worked at HBO, the television network, I was a junior programmer in the IT department. But what I really wanted to do was have a TV show. So first, I pitched to them special things I thought they should do on their website that I could do which sort of seemed like TV shows. And then I pitched directly to their television department: “Here’s an idea I would like to do for your television show.” Then they give me the opportunity to do it. They paid me to do a pilot. Continue reading

Take on Your Professional Goals

Prepare to break the ceiling on your professional goals using the mental and physical strategies and tactics of the U.S. Navy SEALs with the transcript and audio from Mark Divine’s Social Capitalist interview.

Mark Divine, CEO of SEALFIT, NavySEALs.com, and US CrossFit, is the leader in providing civilians with mental toughness training and Navy SEAL-level fitness. His insights into elite fitness, elite teams, leadership, mental toughness, and warrior spirit development were developed during his 20 years as a SEAL and business leader, 25 years as a martial artist, and 15 years as yoga practitioner. Mark is also a former adjunct professor of leadership at the University of San Diego, and a co-founder of the Coronado Brewing Co.

During the interview Mark discussed how to: Fine tune teamwork and accountability to drive excellence; forge the mental toughness that creates strong presence and leadership; maintain your “positive charge,” not just emotionally, but physically; and to develop your inner “corporate warrior” to excel in all areas of your life.

Click here for the audio and transcript.

I’m a Fraud – Are You?

I interviewed corporate-trailblazer-turned-business-owner Patty Azzarello this week for the Social Capitalist (transcript to come soon!) and I particularly loved this quote:

“People who achieve success are willing to be scared and uncomfortable to do it. If you try to build your career and be comfortable and confident that you know everything along the way, it just takes too long. You just cannot get there. What I realized is that all executives are bluffing. This actually came to me through an executive coach. I was confessing, ‘You know, I feel like I’m going to get found out, because I don’t know everything.’ And she just laughed at me. She said, ‘Patty, every executive in the world feels the same way.’ And I was like, ‘Really?’ And then I realized, ‘Man, is that ever true.’”

I think this is particularly great advice for women. As Jodi Glickman, another previous SC guest, once told me, “Women tend to round down. Men round up. It’s time to round up.”

In other words, sometimes it’s OK for a little bit of confidence to float the gap between our expertise and our vision. We don’t have to have done something 100 times already to feel we have the right to stand up and say, “I can do this.”

When your work takes you to new places, you’re not a fraud. You’re a bright, intrepid do-er who can roll with a hefty dose of learning. The key is to make sure you’ve got the tenacity, the persistence, and most importantly, the right partners, to follow through with excellence.

Sara Grace is myGreenlight’s Program Director.