This week in the roundup, skills and tips for reputation management.
Managing awkward pauses – We’ve all been there. The conversation takes a dip and neither party can find the right words to fill the moment or a way to hold the space in silence. CBS MoneyWatch offers some tips for handling lulls in conversation. Read the article here: http://cbsn.ws/O5xLfo.
Building rapport with employee candidates – To secure today’s top talent, company’s that build rapport and treat potential employees like they do their customers have a leg up on the competition. Anthony T. Jan shares the benefits to building these relationships in his Harvard Business Review blog. Read it here: http://bit.ly/UFNQ9S.
Making the sale – This article has great tips from CBS MoneyWatch on mistakes to avoid when pitching the sale. Read it here: http://cbsn.ws/QIaY9E.
Stirring up word of mouth – Sparking word-of-mouth fire about your product or service requires building a relationship with influencers. Learn how in this Marketing Professionals blog: http://bit.ly/T1k79Z.
Managing a tarnish free reputation – If you’d like to steer clear of bad management mistakes, SmartBlog on Leadership offers some tips to keep you on the right path. Read it here: http://bit.ly/Vvy6JX.
Kibibi Springs is myGreenlight’s Program & Community Director.
Christine Comaford is the author of Rules for Renegades, which might make you think that her advice would center around self-expression and breaking the rules. While breaking the rules is certainly one of her favorite themes, during her Social Capitalist Interview she shared some interesting perspective on why being a chameleon and adapting to what others want to see can be an act of generosity and service.
“It’s service-oriented. It really is. So just like in rapport, we step out of ourself then we say, ‘What does that person need to see?’ So Monday for instance, I’ll be in New York City. I’ll be in a room of 40 CEOs of mid-market companies. Forget me, OK? I’m not relevant. What’s relevant is what can come through me. What do those guys need to see? What they need to see, based on talking to the folks who are sponsoring the event and just listening, is someone who’s conservative, someone’s who’s got some really good answers to what is happening in the world right now and how they should manage change. Someone who’s going to help them walk away with like five tips so they can manage the radical amount of change in their organization today. So yes, I don’t like wearing conservative suits, but I will wear one. That will make them feel safe. Rapport tools help us step out of ourselves. Continue reading
We are pleased to announce the winner of our second scholarship contest. John Shelton has received a free one-year unlimited membership to myGreenlight. The prize (worth $699) includes unlimited access to all of myGreenlight’s resources.
John’s membership package includes all three of myGreenlight’s courses, three bonus courses, access to myGreenlight’s thought leadership series’ archived and live events, and access to the program’s alumni directory.
John’s entry submission was selected by myGreenlight’s Community Director, Kibibi Springs and Program Director Sara Grace because of his well-defined goal for the program. As a nonprofit manager for the Brewery Arts Center in Northern Nevada and a consultant for more than 30 years, John intends to use the program to help maintain his local non-profits’ donor base. He will apply the training towards strengthening critical relationships to the organization’s continued existence in the community it serves. Fully understanding the recent economic landscape and the shift in priorities for many towards self-preservation over altruism, he sees relationship building as an essential component for driving and managing the non-profits patrons and members.
“As the leader of this institution, I have to look beyond simply providing cultural services to the community and must work to find improved ways to connect personally with our citizens, creating partnerships that approach community problems collectively, and that build up all of us towards living and working in our community together,” says John.
MyGreenlight is happy to award this resource to John to use with his staff and board to serve a catalytic role in rejuvenating the community through cultural awareness and deeper relationships. We look forward to hearing John’s progress locally and how their successes can provide a model for the national nonprofit community.
Participating in charitable or service organizations is a wonderful way to give back to your community while also having the chance to meet and work with like-minded folks. There are so many opportunities to help out, but which one is the right one for you?
Today ask 5 people you respect what organizations they support and what they do to help.
Make sure that you frame this as an information seeking exercise and not an audit – you don’t want to put anyone on guard if they do not do as much as they would like.