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Before there was Keith Ferrazzi, for me at least, there was Heidi Roizen. It was about eight years ago when I was a cub reporter for Inc. magazine and I’d read the Malcolm Gladwell profile, “The Six Degrees of Lois Weisberg,” which gave name to those rare types who seem to know everyone and who apply that knowledge to generate a seemingly endless torrent of opportunity.
Lois was a master of creating and managing social capital. Gladwell called such people connectors. He wrote that these connectors’ skill was so distinct and valuable, so vital to any environment dependent on the free-flow exchange of information and skill (which is to say every environment populated by humans) that in some oblique way they run the world. And then, in what seemed at the time a needlessly taunting postscript directed personally at me, Gladwell hypothesized that connectors were born that way. That this powerful skill was innate.
That last part was particularly troubling to me as I had just come to recognize two unsavory realities for an ambitious young man intent on becoming a big success: the reality that a lot of the big successes I was encountering in those days seemed kind of like Lois and the reality that I was nothing like her. What I lacked in sociability, however, I made up for in angry obstinacy. I decided I’d challenge Gladwell’s hypothesis.
The simple plan was to find other Lois Weisberg-types and try to extract a common set of rules and principles by which these people navigate the world. If I could do that, then those rules and principles could be taught. Maybe the only truly helpful documents I discovered early in my research was a Harvard Business Review case study on a woman named Heidi Roizen, the subject of this month’s Social Capitalist interview.
One of the few female power players in Silicon Valley at the time, she had started and sold a successful tech company, become an executive at Apple and then a well-known venture capitalist. She called both Bill Gates and Steve Jobs friends and was known to have one of the deepest, most extensive networks in the Valley. She was undoubtedly a connector, and unlike anything else I found, the case study laid out some strategies for how Roizen operates. It convinced me that I was on the right track. Continue reading →