The Greenlight Highlight: How a Seasoned Project Manager Uses Relationship Mastery to Foster Teamwork

Joseph Katucki
Wallingford, CT
Greenlight Member Since: June 2010

Elevator Pitch: “I’m not afraid of trouble, I like solving problems. I am a Project Manager specializing in turning around troubled projects. Currently I’m creating a leadership development program. I also mentor small businesses through the SBA’s SCORE program.”

What experience in your past marked the moment you recognized how important relationships are to your success? 

About five years into my professional career, I remember looking around the office and noticing who were getting fun assignments and promoted the fastest. It was those individuals who were personally and/or socially connected with the management chain.

What’s the coolest things you’re working on at home or at work right now?

I am leading the charge on an innovative leadership development program for the nearly 1,800 members of the Southern New England Project Management Institute (SNEC-PMI). It’s a program that includes a 360 leadership skills assessment, one-on-one feedback and coaching by a Center for Creative Leadership accredited leadership coach, three 3-day workshops facilitated by a hired consultant, and two 1-day events that will be open to the larger SNEC-PMI community.

The lessons I’ve learned about working with a volunteer organization have been invaluable. It’s taken a lot more time to get things moving and I have to approach every interaction with extreme generosity as every individual I rely on is there on a gifted basis. Continue reading

Relationship Roundup

Self-composure is key to relationship mastery. This week in the round up, find out how to transform natural habits and create tremendous advantages, be a seeker of opportunity, collaborate, and grow.

Male body language makeover – Getting a handle on our not so subtle body language barriers allows us to create more relationship opportunities. Learn the natural disadvantages to male body language in this Forbes article here: http://onforb.es/LRgAKS.

Being the calm in the storm — Keeping cool and composed in a crisis is one of the most challenging traits to learn if it doesn’t come naturally. Leadership expert John Baldoni shares some tips for appearing cool as a cucumber under pressure. View his SmartBrief Blog here: http://bit.ly/KEbvms.

Meeting resolutions – At times, meetings can turn manic. Knowing how to settle disputes effectively can keep the entire organization on track. Learn how consultant and coach Dana Theus helps resolve meeting disputes here: http://bit.ly/LBVMJ4.

Finding opportunity – Learning how to find the opportunity in a challenge will make you an unstoppable force at the office and in your relationships. Learn how to see what’s possible in this Harvard Business Review blog by Ron Ashkenas here: http://bit.ly/MX50LK.

Ideas wide open – Holding your great ideas close to the vest doesn’t allow for the greater opportunity to grow the idea with the input of others. Learn how to take a stance of openness in Nilofer Merchant’s Harvard Business Review blog here: http://bit.ly/M5wnc8

Kibibi Springs is myGreenlight’s Community Director.

Relationship Roundup

In the Roundup this week, more strategies and skills to facilitate great leadership and better relationships in your network.

Superhero teamwork – Good team work requires respecting each individual team member’s unique “super powers”. Read the fine art of managing super teams in this article from Thought Leaders, LLC here: http://bit.ly/L5lYeN.

Leadership is not a popularity contest – Popularity and strong leadership have some similar outcomes, but being popular is not a requirement for effective leadership. Leadership trainer, Kevin Eikenberry evaluates popularity can affect your leadership goals. Read his blog here: http://bit.ly/NyrLuJ. Continue reading

Relationship Roundup

This week in the roundup, career advice for maintaining balance and being an accountable leader. Plus, a real life example of networking’s importance to your success and using social media to generate generosity.

Healthy career advice – Sales expert Geoffrey James offers great advice for managing your career to maintain your sanity. Read Geoffrey’s Inc. blog here: http://bit.ly/MMSxOS.

Calling all aspiring leaders – Futurist Edie Weiner offers insight on the role that wisdom vs. intellect plays in the success of future leaders. View Edie’s Big Think video here: http://bit.ly/M3xVPM.

Networking for a win – Networking took center stage on the latest episode of TechStars where entrepreneurs aspiring to win the big prize had to network their way to a win. View the episode here: http://bit.ly/OB04zq.

Oh what a wonderful world – Author of Culturematic, Grant McCracken, investigates the possibility of a utopian world where kindness reins in even the most unfriendly civil landscapes. Read Grant’s HBR blog researching social media designed to generate generosity here: http://bit.ly/K26CmZ.

Accountability is key – Three simple words can build trust with employees. No, it’s not “I trust you”.  “I was wrong,” shows self-accountability and reinforces your character as a leader. View the Smartbrief blog from internationally known leadership expert, John Baldoni here: http://bit.ly/KUSAtz.

Kibibi Springs is myGreenlight’s Community Director.

Relationship Roundup

Repeat after me, “perception is reality, perception is reality, perception is reality.” That’s the theme of this week’s roundup, along with some business hacks to assist your sanity, and productivity as we race to close Q3.

Perception management tips from royalty – Perception is reality and when leading any charge, critical to success. Scott Elbin’s blog details the superior perception management skills of the Windsor’s and how we can use their strategies to manage our day-to-day reality. Read Scott’s blog here: http://bit.ly/LvEPyP.

Managing internal relationships – When you manage people the buck inevitably stops with you. However the image you project and the relationship you build with your workers will equate to the quality of work you receive from the team. Author of What Great Bosses Know, Jill Geisler, shares how to build quality relationships. Read her Poynter.org blog here: http://bit.ly/KKI4En.

Relationship mastery – The basis of relationship mastery is the foundation for superior interpersonal skills. How these elements align to leadership excellence is explored in this Smart Brief Blog on Leadership. Read it here: http://bit.ly/LvSBS2.

Time hacks for managers – Getting straight to the point. Read this to save more of your precious time: http://cbsn.ws/Mj9oZs.

Productivity booster – MyGreenlighters are constantly asking for productivity advice. Try this system for managing the interruptions that throw productivity off course. View author and productivity expert David Allen’s strategy here: http://cbsn.ws/L6269l.

Kibibi Springs is myGreenlight’s Community Director.

Next Week: Keith Ferrazzi and LinkedIn Founder Reid Hoffman LIVE

On Tuesday, June 12 at 12:30pm ET, join Keith Ferrazzi, CEO of Ferrazzi Greenlight, in conversation with Reid Hoffman, founder of LinkedIn and author of The Start-up of You: Adapt to the Future, Invest in Yourself, and Transform Your Career, at this month’s Social Capitalist Live Event.

Register here for the live Webex event!

During the lively, 45-minute discussion with audience Q&A, you’ll learn:

  • The backstory: how and why Reid launched LinkedIn
  • How thinking like a Silicon Valley entrepreneur enhances success in any career
  • How Reid personally leverages his LinkedIn page
  • The keys to maximizing your network literacy, the ability to conceptualize, access, and benefit from the information flowing through your social network

…And much, much more! If you can’t make it, register anyway – we’ll send you a recording and transcript afterwards.

What people are saying about The Start-up of You:

“The Internet has fundamentally changed the architecture of business and society. This terrific book shows you how to live, learn, and thrive in a networked world.”

“Crammed with insights and strategies to help each of us create the work life we want.”

“…start with an idea and work over your entire career to adapt it into something remarkable. This book distills the key techniques needed to succeed.”

See you there!

Relationship Roundup

Communication skills take center stage this week. Learn how to make virtual technology work for you, take control of your communication style, and direct it in a more purposeful and intentional way.

Emails that spark action – Here’s some advice and tips from CBS MoneyWatch contributor Dave Johnson for cutting through email clutter and eliciting the response you intended. Read Dave’s advice here: http://cbsn.ws/L0fydo.

Emotional intelligence – Do you have the heart for leadership? Explore the importance of your emotional capacity and your effectiveness as a leader in this Inc. article. Read it here: http://bit.ly/KYd8KN.

Clear up your communication – You can communicate all you want, but if no one understands you, you’re wasting time and money. This Inc. article offers a self-assessment checklist and tips for clearing up your communication clutter. Read more here: http://bit.ly/KK6o6G.

Communication alignment – Elevating your communication skills elevates your relationship building skills. One of the fundamentals of transmitting clarity to others is to clarify our nonverbal and verbal cues. Read the CBS MoneyWatch article here: http://cbsn.ws/M9Zxae.

Don’t be a virtual violator – With so much of our daily interaction happening via technology, the rules of engagement have changed. Mashable offers the latest business rules for communicating virtually. Read the article here: http://on.mash.to/KYerJE.

Kibibi Springs is myGreenlight’s Community Director.

Relationship Roundup

In the roundup this week, scientific insight into our boastful nature, and some tips for calibrating our creativity, productivity, and leadership skills.

Braggadocio is our nature – Harvard University neuroscientists have recently discovered that one of the reasons our human nature leans towards talking about ourselves is because it’s just plain pleasurable. Read the Wall Street Journal article here: http://on.wsj.com/IFUTtM.

Upending hierarchy –Team Innovation is best achieved when hierarchy doesn’t impede new frames of thought. Chris Trimble, author of Reverse Innovation: Create Far From Home, Win Everywhere, shares how building teams for innovation requires less structure and more open communication and creativity. Read the Harvard Business Review blog here: http://bit.ly/JTUEKS.

Productivity and value – Adding value to your organization means being as productive as possible in the areas where the company needs it most. This isn’t always reflected in our to-do-lists for the day. In his blog, Josh Linkner pushes us to evaluate our value added activity and refocus on those things that mean more to the success of the business and our personal growth. Read Josh’s blog here: http://bit.ly/L3h1EI.

Email efficiency – It’s a common challenge and none of us are immune to the email overload creep. The more resources you have for managing it the better. Peter Bregman, author of 18 Minutes: Find Your Focus, Master Distraction, and Get the Right Things Done shares his tips for managing email overwhelm. Read the Harvard Business Review blog here: http://bit.ly/JTY7Ju.

Leadership skills – Elevating to the C-Suite involves adopting an entirely different level of skills and qualifications. eCoach and consultant Dana Theus calls it the “invisible resume”. Register for her upcoming webinar to learn more about building executive presence. Read the SmartBrief blog and sign up here: http://bit.ly/IT3AQS.

Kibibi Springs is myGreenlight’s Community Director.

How to Advance Your Career, Stand Out as a Leader, and Like Your Life

While corporate trailer blazer turned business owner Patty Azzarello and I were chatting after our recent Social Capitalist Skills Session, I asked her the question that I had run out of time for during the interview: Did her collaborative, relationship-centric leadership style – the secrets of which she shares in her book Rise: 3 Practical Steps for Advancing Your Career, Standing Out as a Leader, and Liking Your Life – strike her as a more female than male model for getting things done? While she acknowledged that women are hard-wired to communicate problems and find solutions in their social networks, she also laughed at the question: “The fact is that most of the tactics I share in Rise I learned from men.”

Whatever its origins, Patty’s social and collaborative approach happens to be widely heralded as the one best suited to the digital economy’s rapidly changing workplace – and workforce. As previous Social Capitalist guests John Hagel and John Seely Brown have written about in The Power of Pull, a strong internal network is key to leveraging informal learning. Nothing is more important to individual and corporate success in today’s constantly changing economy – so listen up!

You’ll hear more about Patty in the interview – and meanwhile here’s a few takeaways from the lessons she passed on, gleaned from a career that took her from Hewlett-Packard’s youngest GM to the head of a $1 billion software business to CEO at 38:

  • Why “follow your passion” can be career – and soul – destroying advice, and what to do instead;
  • The two-step personal branding secret that quickly established her husband as a superstar at his new company;
  • How the world’s most respected executives make it seem like they know all the answers, even when they don’t.

Call run time is just over 30 minutes. Download it to iTunes and take it on your next commute! Click here to get the transcript: Social Capitalist – Patty Azzarello.

Sara Grace is myGreenlight’s Program Director.

7 Ways to Develop Employees into Digital Storytellers to Boost Their Skills AND Your Company’s Resources

Guest post by Halelly Azulay, TalentGrow

Developing motivated, competent employees is critical to the success of every organization. However, most managers today find themselves both time-bound and budget-strapped. You can’t really send employees to training or online classes for every development need. Did you know that organic development opportunities can be found all around your workplace?

One creative and immediately available way to develop your staff outside the training classroom and “outside the box” is to turn them into what I call “Digital Storytellers”: send them on roving reporter missions. Let them digitally capture (by audio or video recording) hot stories from the frontlines, from customers, or from star performers, about difficult challenges they’ve overcome, or about workarounds and new ideas, and share them with the rest of the organization.

Here are a few ideas for content to get you started:

  1. Peer Stories. Peers feature their peers’ stories of success, lessons learned, problems solved, questions and challenges they want input about, gratitude, quandaries, and other “teachable moments.” Continue reading