This week in the roundup, skills and tips for reputation management.
Managing awkward pauses – We’ve all been there. The conversation takes a dip and neither party can find the right words to fill the moment or a way to hold the space in silence. CBS MoneyWatch offers some tips for handling lulls in conversation. Read the article here: http://cbsn.ws/O5xLfo.
Building rapport with employee candidates – To secure today’s top talent, company’s that build rapport and treat potential employees like they do their customers have a leg up on the competition. Anthony T. Jan shares the benefits to building these relationships in his Harvard Business Review blog. Read it here: http://bit.ly/UFNQ9S.
Making the sale – This article has great tips from CBS MoneyWatch on mistakes to avoid when pitching the sale. Read it here: http://cbsn.ws/QIaY9E.
Stirring up word of mouth – Sparking word-of-mouth fire about your product or service requires building a relationship with influencers. Learn how in this Marketing Professionals blog: http://bit.ly/T1k79Z.
Managing a tarnish free reputation – If you’d like to steer clear of bad management mistakes, SmartBlog on Leadership offers some tips to keep you on the right path. Read it here: http://bit.ly/Vvy6JX.
Kibibi Springs is myGreenlight’s Program & Community Director.