Beyond Facebook, How Business Is Getting Social – Alistair Rennie, IBMs General Manager shares how social technologies are creating stronger consumer relationships and creating new business cultures. Read it here http://onforb.es/rvuPcp
The Math of Favors – Love Seth Godin’s thoughts in general. Love this thought in particular for his take on the art of generosity. Read the post http://bit.ly/q8F9wf
What’s your listen to talk ratio? – Listening is the foundation for any good relationship, including the relationship you build with your customers. This HBR post shares how to start monitoring your Talk/Listen Ratio. http://bit.ly/w0vzng
How influential are you? — Speaking of listening, author of Just Listen, myGreenlight community member and former webinar guest Dr. Mark Goulston is helping people increase their influence. Find out how you rate at http://bit.ly/tPVauH and receive 5 tips for dramatically increasing your influence today.
The relationship isn’t over – Maintaining good relationships in your organizations could get you rehired by your old company. Everyone misses a good thing when it’s gone. Read the article in the Wall Street Journal http://on.wsj.com/toS7So
Window Shopping 2.0 – No you’re not hearing things. The retail windows you just passed may soon be whispering to you as retailers explore new ways to build a relationship with consumers. Springwise shares the future here. http://bit.ly/qy15rS
Kibibi Springs is myGreenlight’s Community Manager.