Netflix Update

I am, of course, closely watching the evolving situation at Netflix for any customer service lessons to be learned.  I was interested to see this especially informative update :)

What are your takeaways from this situation?  What should they do next?

Bookmark this entry's permalink.

About the Author

Kristen Bassick

Kristen is the Director of Customer Experience for myGreenlight. She’s been working with Ferrazzi Greenlight since 2010, helping with social media and marketing efforts. Now she cracks the (metaphorical) whip to make sure myGreenlight participants have an amazing experience.

Leave a Reply

Your email address will not be published. Required fields are marked *

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>